FAQs | Frequently Asked Questions


Product & Packaging FAQ’s

  • Many commercial cat foods use recycled/reworked meats that were rejected for human consumption. These sub-par meats are then sold to pet food companies where they are further processed and, in the majority of food, fillers are added.

    When making homemade cat food, YOU choose the meat so you can ensure your furry child is getting quality, human-grade meats. There’s also no need for fillers when making your own cat food - all ingredients listed in the Superior Feline Homemade Cat Food Supplement Mix are essential nutrients, vitamins and trace minerals to support a healthy diet for your cat.

  • All ingredients and products except those containing Liver Powder are Human Grade. The only reason the Liver Powder isn’t considered Human Grade is because it’s spray-dried raw. This keeps the nutrients intact, including beneficial enzymes, plus a great flavor profile that your feline companions enjoy. Our Liver Powder products are processed in a USDA-Inspected facility, so you can be assured that it is a high quality ingredient. Only the best for our cats.

    Fun Fact: our Microbiome Booster is powerful enough for humans to take! Not only do we give it to our own cats daily, we take the exact same formula in capsule form ourselves! Which means your cat is getting a powerful and effective supplement!

  • Powdered oils add unnecessary additives (like milk and starches) to a product. Oil isn't "magically" powdered - it needs a "carrier" like a milk powder or starch to be bound to it. Powdered forms of Omega-3 have a greater exposure to oxidation which causes rancidity and ultimately causes inflammation in your cat.

    While having Omega-3’s in a powdered form is convenient, our focus is what’s best for your cat. This means buying a fresh Omega-3 Oil separately and storing it in your refrigerator to inhibit oxidation.

    Purchasing your Omega-3 separately also allows you to choose the type of Omega-3 that’s best for your cat. Have a cat with fish sensitivities or allergies? No worries! Choose Chia Seed Oil instead!

  • We typically recommend the Wild Anchovy Omega-3 Oil because of the EPA and DHA benefits for cognitive function and vision.

    However, if you know or suspect your pet has or may have allergies or sensitivities to fish (or you prefer to keep fish out of their diet) then definitely choose the Organic Chia Seed Omega-3 Oil. This plant-based oil is completely safe for pets and has the highest Omega-3 percentage for plant-based oils.

    Click here for a detailed comparison of the oils.

  • That's because we like to make sure you have enough product and allow for any variances that might occur. It can be tough to get the exact same amount with every scoop.

  • We chose compostable packaging because it’s an environmentally beneficial alternative to plastic. Our pouches are made from kraft paper, cellulose, PLA + additional bio-based resins. Even the zipper is compostable!

    All of our compostable pouches are certified Industrial Compostable (ASTM 6400 & EN13432 compliant)

    The pouches are currently in process of being certified Home Compostable. If you would like to try this in your home composter, it will take around 180 days to decompose 90%.

    Want to start a home compost bin? Start here: Composting 101. Live in an apartment? Click here or here to learn more.

    With Superior Feline, you support the health of your pet and the environment!

  • Our products are formulated by an actual scientist - a Microbiologist with 20+ years experience in the Food & Nutritional Supplement industry, specializing in probiotics. He scours medical journals and knows where to source high quality ingredients.

    He’s passionate about giving his own cats the best supplements and ingredients possible. His standards are so high that he had to develop his own formulas in order to meet them.

    Our company was born from the needs of our own cats. We share our products with you in the hope that your pets can benefit from them as much as ours do. ❤️

Website & Customer Account FAQ’s

  • If you see LOGIN at the top of the screen next to the shopping basket icon:

    • Click on “Login”

    • At the bottom of the Sign-In pop-up box, click on “Forgot Password?”

    • Follow the prompts to create a new password

    If you see ACCOUNT at top of the screen next to the shopping basket icon:

    • Click on “Account”

    • In the menu that pops up, in top box under Account, click on “Sign Out”

    • If the Sign-In pop-up box doesn’t automatically open, click on “Login” from the top menu bar

    • At the bottom of the Sign-In pop-up box, click on “Forgot Password?”

    • Follow the prompts to create a new password

    If you are still having issues after following these directions, please contact us: info@superiorfeline.com

Have a question not listed above? Click here to submit one!