International Inquires
Superior Pet Products LLC doing business as Superior Feline (“Company,” “we,” or “us”) offers the following option for persons outside of the United States that would like to purchase our products.
International Parcel Forwarding Service
Due to the varying requirements and regulations of countries around the world, for customers outside of the United States that would like to purchase our products, we recommend using a parcel forwarding service such as https://www.forward2me.com/
Forward2me allows people to make purchases internationally from 6 different countries, including the United States. Forward2me is a reputable, reliable company with 4.6 out of 5 stars on Trustpilot and appears to have excellent customer service if you have questions or need assistance.
Here is how Forward2me’s service works: https://www.forward2me.com/how-it-works/
Estimate Shipping Costs:
Forward2me’s shipping estimator can be found here: https://www.forward2me.com/pricing/
Please email us if you’d like the dimensions and weight of the box for a more accurate estimate: support@superiorfeline.com
If your order total is $35 USD or more, then your order will qualify for free USPS (United States Postal Service) shipping to the U.S. forwarding address provided to you by Forward2me. You will then be responsible for the cost of shipping the order from the U.S. Forward2me warehouse to your final destination. You will also be responsible for any import duties and/or taxes the destination country applies to the goods purchased from us.
Prior to Making a Purchase:
Please make sure the products you intend to purchase are allowed and can be delivered to your country of residence. If you place an order with us using a Forward2me address but the order unexpectedly ends up not being able to be delivered to your country, we are happy to work with you and Forward2me as much as possible to return the unused product in the unopened package to us, however this is not guaranteed depending on the issue. We do not accept returns after the product order has left the United States.
Contact Info
For any questions regarding this forwarding service or any international shipping questions, please contact Forward2me directly through their website to speak to or email a customer service representative. We are unable to answer questions regarding their services or the details of international shipping.
Last Updated: November 20, 2024