FAQ 🐾 Frequently Asked Questions

Everything you need to know about getting started with homemade cat food, choosing products, feeding, shipping and more.

Homemade Cat Food Mix Questions

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Ingredients & 
Picky Cats

Ingredients & Nutrition  |  Picky Cats

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Trial Size Kits, Calm & Microbiome Booster

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Omega-3 Oils & Liver Powder Toppers

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Ordering & Shipping

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Returns & Refunds 
Brand & Company

Returns & Refunds  |  Brand & Company

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Getting Started

What should I start with if I'm new to homemade cat food?

Our Trial Size Homemade Cat Food Kits are the easiest way to try homemade food with your cat—no big commitment and everything included to make a complete meal (except the meat).

Is homemade food hard to make?

No! Just add human-grade meat plus our supplement mix and Omega-3 oil. We include step-by-step directions and a Directions Hub to walk you through it.

Can I test different meats before buying full-size products?

Yes—and we recommend it! Many customers buy 2 or  Trial Size Kits to test different meats.

What if I'm not sure which formula to choose?

Original is our standard and most popular formula and contains chicken liver powder. If your cat can’t have poultry or has sensitivities, choose Liver Powder Free.

Feeding & Making the Food

Do I need to cook the meat?

You can use cooked, par-cooked, or raw meat depending on your (or your cat's!) preference.

How much food should my cat eat daily?

Every cat is different, so serving amounts vary by cat. We include easy serving guidelines in the Feeding Guidelines section our Directions Hub.

Can kittens eat homemade food?

Yes - both formulas are formulated for all life stages, including kittens. In fact, we have currently raised 2 kittens on homemade food using our Homemade Cat Food Mix. 

Can I mix homemade with commercial food?

Absolutely. Many customers transition gradually by mixing the two.

Ingredients & Nutrition

Is the Homemade Cat Food Mix AAFCO compliant?

Yes. Our Homemade Cat Food Mix formulas include the vitamin and mineral profile recommended by AAFCO for maintenance when used as directed.

What ingredients are in the supplement mixes?

Each product page lists the full ingredient panel. We never use filler ingredients or unnecessary carbohydrates.

Are your products human-grade?

Most are human-grade (see each product description). All are held to strict quality standards.

Are your products safe for cats with allergies?

Yes—depending on the allergy. We do our best to keep our products free from the top allergens that affect cats. We also have a Poultry-Free product line and a non-fish Omega-3 Oil option. 

Picky Cats & Sensitivities

What if my cat doesn't like it?

That's why we recommend starting with Trial Size Kits - plus, these Kits include a Trial Size Liver Powder Food Topper to help with transitioning picky cats. 

My cat is extremely picky - any suggestions?

Try a couple different types of meat or add one of our Liver Powder Toppers as a "taste helper." We also have a list of other ideas in the Tips & Troubleshooting section of the Directions Hub.

Can kittens eat homemade food?

Yes - both formulas are formulated for all life stages, including kittens. In fact, we have currently raised 2 kittens on homemade food using our Homemade Cat Food Mix. 

Can I mix homemade with commercial food?

Absolutely. Many customers transition gradually by mixing the two.

Trial Size Kits

How long does a Trial Size Kit last?

Each kit makes approximately 1.3 lbs of finished food. How long it lasts is variable, depending on a variety of factors including the number of cats and how much they eat. 

Are there refunds on Trial Size Kits?

Trial Size Kits are non-refundable. However, we require that people purchase a Trial Size Kit in order to be eligible for a refund on a full-size product. You can view our policy here: Return/Refund Policy.

Can I purchase multiple Trial Size Kits?

Yes - and we highly recommend doing so! Purchasing multiple kits allows you to try different formulas and types of meat so that you can figure out what works best for your cat. 

Microbiome & Calm Supplements

Can I give these supplements daily? 

Yes! These supplements are most effective when given daily on a consistent bases. 

Can these supplements be used together?

Yes! Calm and Microbiome Booster are completely safe to be used concurrently. You can give them at the same time or one each at a different time of day. 

Can cats take Calm long-term?

Yes, Calm is non-sedative, non-drowsy, and made for continued daily use. 

Can I give these supplements to my dog?

Absolutely! There are dosing instructions for cats and dogs on the back of each package.

Omega-3 Oils

Which Omega-3 should I choose?

Both oils support skin, coat and joint health. 

Wild Anchovy Oil - high in EPA and DHA for cognitive function and vision

Chia Seed Oil - safe, plant-based alternative for pets with fish allergies/sensitivities

Are Omega-3 oils just for cats?

They're great for dogs, too! 🐾

Liver Powder Toppers

Are the liver powders cooked or raw?

All of the liver powders go through a thermal pasteurization process of 180℉ for 30 minutes. 

How much can I give to my pet?

The Liver Powder Toppers are safe to sprinkle on every meal... or sometimes multiple sprinkles per meal, as requested 😸. Some pets like more, some like less. 

Ordering and Shipping

How much is shipping?

Orders under $45 ship for $4.95. Orders over $45 ship free within the U.S. Express Shipping is available for $9.95.

Do you ship internationally?

Currently, we do not directly ship internationally. However, we do recommend a Parcel Forwarding Service - please see our International Inquiries page for details. 

When will my order ship?

Most orders ship within 1-2 business days. 

Where is my Tracking Number?

We'll send an email with your Tracking Number as soon as your order is ready to ship.

My order didn't arrive, what should I do?

If your order tracking number says it was delivered, but wasn't, please wait to see if it shows up the following day. If it does not, please email us at support@superiorfeline.com

Please see our Shipping Policy for more information

Returns & Refunds

My order arrived damaged, what should I do?  

Please click here to go to our Return/Refund Policy - see Section 3: Products Damaged During Shipping and follow the instructions. 

Are Trial Size products refundable?

Trial Size products are not eligible for refund. 

Can I return full-size products?

If certain criteria are met, yes. See our Return/Refund Policy for specifics.

Brand & Company

Who formulates your products?

Our formulas are developed by our resident microbiologist using industry expertise, medical journal research and the latest nutritional science. 

Are your products veterinarian-approved?

Our formulas are built around feline nutritional science and/or AAFCO guidelines. Always consult your veterinarian for specific medical conditions.

Where are your products made?

Most products are sourced and made in the USA—see each product page for details. All products and pouch packaging are produced in Chino, California. 🇺🇸

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Still Have Questions?

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📩 Email us anytime: support@superiorfeline.com

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Support

Shipping

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International Inquiries

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Learn More

About Our Company

Why Homemade Cat Food?

FAQs

How We Ensure Quality

Resources

Free DIY Cat Food Recipe

Homemade Cat Food Directions Hub

International Inquiries

Policies

Privacy Policy

Terms of Service

Disclaimer

Cookie Policy

Support

Shipping

Return/Refund Policy

International Inquiries

Contact Us

Learn More

About Our Company

Why Homemade Cat Food?

FAQs

How We Ensure Quality

Resources

Free DIY Cat Food Recipe

Homemade Food Directions Hub

International Inquiries

Policies

Privacy Policy

Terms of Service

Disclaimer

Cookie Policy

Support

Shipping

Return/Refund Policy

International Inquiries

Contact Us

Learn More

About Our Company

Why Homemade Cat Food?

FAQs

How We Ensure Quality

Resources

Free DIY Cat Food Recipe

Homemade Food Directions Hub

International Inquiries

Policies

Privacy Policy

Terms of Service

Disclaimer

Cookie Policy

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